NTK Logistics Ltd Privacy Policy

Effective Date: 01 January 2025

This Privacy Policy explains how NTK Logistics Ltd ("we", "us", or "our") collects, uses, shares, and protects your personal information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: 
  • Information You Provide: 
• Name
• Email address
• Phone number
• Mailing address
• Information you provide when you contact us (e.g., through a contact form or by email)
  • IP address
  • Browser type and version
  • Operating system
  • Referrer URL
  • Pages visited
  • Date and time of visit
• Information Automatically Collected: 
  • Browsing Information: We may automatically collect information about your browsing activity on our website  

2. How We Use Your Information

We may use your personal information for the following purposes:

• To communicate with you: 
• To send you quotes, order confirmations, and invoices
• To respond to your inquiries and requests
• To comply with applicable laws and regulations
• To cooperate with law enforcement agencies
• To comply with legal and regulatory obligations: 

3. Legal Basis for Processing

We will only process your personal information where we have a lawful basis to do so. The legal basis for processing will depend on the specific purpose for which we are using your information.

• Consent: We may rely on your consent to process your personal information for certain purposes, such as sending you marketing communications.
• Contract: We may process your personal information to fulfil our contractual obligations to you, such as processing your orders.
• Legitimate Interests: We may process your personal information where it is necessary for our legitimate interests, such as improving our website and services.

4. Data Sharing

We may share your personal information with the following third parties:

• Service Providers: We may share your personal information with third-party service providers who assist us with our business operations, such as: 
  • Shipping carriers
• Legal and Regulatory Authorities: We may disclose your personal information to law enforcement agencies or other regulatory bodies if required by law.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.   

6. Your Rights

Under the UK GDPR, you have the following rights:

• Right of Access: You have the right to request access to your personal information.
• Right to Rectification: You have the right to request the rectification of inaccurate personal information.
• Right to Erasure: You have the right to request the erasure of your personal information in certain circumstances.
• Right to Restriction of Processing: You have the right to request the restriction of processing of your personal information in certain circumstances.   
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.   
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances.   

7. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16.   

8. Cookies

We use cookies and similar technologies on our website. For more information on how we use cookies, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.   

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:   

• info@ntklogistics.co.uk
• NTK Logistics Ltd, 103 Caxton Road, Hoddesdon, EN11 9NX